This policy is designed to inform you about how your Personally Identifiable Information (PII) is collected, used, protected, and managed when you interact with our website, blog, or app. PII, as defined by U.S. privacy laws and information security standards, refers to information that can identify, contact, or locate an individual either on its own or when combined with other data. Please review this policy carefully to understand our practices regarding your personal information.

What Personal Information Do We Collect?

When you place an order or register on our site, you may be asked to provide details such as your name, email address, mailing address, phone number, credit card information, or other relevant information to enhance your experience with IC Spares.

When Do We Collect Information?

We gather information from you when you:

• Register on our site
• Place an order
• Subscribe to our newsletter
• Respond to a survey
• Book an appointment
• Fill out a form
• Enter information on our site

How Do We Use Your Information?

The information we collect may be used in the following ways:

• Personalization: To tailor your experience and present content and product offerings that align with your interests.
• Website Improvement: To enhance our website’s functionality and better serve you.
• Customer Service: To efficiently respond to your customer service requests.
• Transaction Processing: To swiftly handle your transactions.
• Feedback: To request ratings and reviews of our services or products.
• Follow-Up: To follow up after correspondence through live chat, email, or phone inquiries.

How Do We Protect Your Information?

We prioritize the security of your personal information by regularly scanning our website for vulnerabilities and security gaps to ensure a safe browsing experience.

• Malware Scanning: We conduct regular scans to detect and eliminate malware.
• Secure Networks: Your personal information is stored within secured networks, accessible only to a limited number of authorized personnel who are obligated to maintain confidentiality.
• Encryption: Sensitive and credit information is encrypted using Secure Socket Layer (SSL) technology.
• Transaction Security: All transactions are processed through a secure gateway provider and are not stored on our servers.

Do We Use Cookies?

Yes, we use cookies to enhance your browsing experience. Cookies are small files transferred to your computer’s hard drive through your web browser, enabling our systems to recognize your browser and remember certain information. For example, cookies help us remember the items in your shopping cart and understand your preferences based on your site activity, allowing us to provide improved services. We also utilize cookies to compile aggregate data about site traffic and interactions to enhance future site experiences and tools. Additionally, we may employ trusted third-party services to track this information on our behalf.

Our use of cookies includes:

• Remembering and processing items in your shopping cart
• Saving user preferences for future visits
• Compiling aggregate data about site traffic and interactions for better site experiences and tools

Managing Cookies: You can choose to have your browser notify you each time a cookie is sent or disable all cookies through your browser settings. Please refer to your browser’s Help Menu for instructions on modifying your cookie settings. Disabling cookies may affect certain features of our site, making it less efficient and possibly preventing some functionalities from working correctly. However, you will still be able to place orders.

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties without prior notice, except to website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential. We may also release information when necessary to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

Third-Party Links

From time to time, we may include or offer third-party products or services on our website. These third-party sites have their own separate and independent privacy policies, and we are not responsible for their content or activities. We strive to protect the integrity of our site and welcome any feedback regarding these third-party sites.

Google AdSense

We utilize Google AdSense for advertising on our website. Google uses cookies to serve ads based on your previous visits to our site and other sites on the internet. You can opt out of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

Our implementations include:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting

We, along with third-party vendors like Google, use both first-party and third-party cookies to compile data regarding user interactions with ad impressions and other ad service functions related to our website.

Opting Out: You can adjust your ad preferences using the Google Ad Settings page or opt out via the Network Advertising Initiative Opt Out page or the Google Analytics Opt Out Browser Add-on.